We can help you with all types of consumer issues including:
- your rights when buying goods and services
- switching energy suppliers
- cancelling a contract or claiming a refund
- making a complaint about goods or services
Citizens Advice Consumer Service
The Citizens Advice consumer service provides free, confidential and impartial advice on issues around buying goods or services. This includes being treated unfairly by a trader, receiving a poor service or you may want to switch energy suppliers or cancel a contract.
If you have queries over refunds or cancellations due to coronavirus call the Citizens Advice Consumer helpline on 0808 223 1133