In 2018-19 we saw 6227 people who came to us for help solving their problems. This figure has increased from 5510 in 2017-18. This shows that Citizens Advice Tunbridge Wells & District are an important part of the local community and that we have a credible understanding of local needs.
We can use this insight to help tailor our services as well as to help improve local policies and practices. The short video below highlights some of our key statistics from the last year and you can also download the full Impact Report from 2018-19.