Phone: 0808 278 7992

Problem with a purchase? Need consumer advice?


Many of us will be doing our Christmas shopping online this year – make sure you know what your rights are if something goes wrong.
Find out more on our website including:
? Your options if something you order doesn’t arrive
? Protections under the Consumer Rights Act 2015
? Template letters to use for complaints
Citizens Advice research shows that nearly half of us have had problems with parcel deliveries since lockdown
For more help call our Consumer Helpline ? 0808 223 1133
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