Phone: 0344 848 7978

Problem with a purchase? Need consumer advice?


 

Many of us will be doing our Christmas shopping online this year – make sure you know what your rights are if something goes wrong.
Find out more on our website citizensadvice.org.uk including:
👉 Your options if something you order doesn’t arrive
👉 Protections under the Consumer Rights Act 2015
👉 Template letters to use for complaints
Citizens Advice research shows that nearly half of us have had problems with parcel deliveries since lockdown
For more help call our Consumer Helpline 📞 0808 223 1133
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