Phone: 01892 600161

Volunteer roles

Below is a list of voluntary roles and a brief description of what each role entails:

Advisers – Without our trained volunteer advisers we could not continue to meet the demand for advice. Our generalist advice service looks at a client’s situation holistically as opposed to looking at their problems in isolation from one another. Advisers are given free training, both formal and on-the-job.


Gateway Assessor – Help clients get the right help in the fastest time possible. Assessors establish a client’s needs, either face-to-face or over the phone, and identify the most appropriate course of action. That might be self-help information, referral to a specialist organisation or an appointment with a CAB advisor.


Trustees – Because every CAB is a registered charity, each has its own Board of Trustees. Some trustee roles require specific skills but bureaux welcome people of all ages, backgrounds and experience to their trustee boards. Because trustee boards tend to meet in the evenings, you can fit this around a full time job or study.


Researchers and Campaigners – By using evidence routinely collected from our clients, you could help bring about changes in local and national policies and services which can benefit everyone – even those who have never used a CAB.


PR and Marketing – We need to raise our profile in the local community to attract funding, recruit volunteers, promote local and national CAB campaigns and to ensure that potential clients know how to access our services.


Fundraisers – We are a registered charity reliant on money from local authorities, companies, charitable trusts and individuals. We need confident individuals who are passionate about the services we provide to raise funds in the local community and to create new partnerships.


IT Specialist – All our advice is presented from and recorded in computer systems and IT competency is central to the smooth management of our organisation. If you have IT and systems skills you may have the opportunity to support and or train other volunteers.

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