Tunbridge Wells and District Citizens Advice is informative confidential independent impartial
We provide the advice people need for the problems they face. We offer information and advice on a wide range of issues to those living or working in the Tunbridge Wells area.
Our service is free, confidential, independent and impartial. We will not judge you, persuade you or tell you what you should do. We will listen, explain all the options available to you and advise you on the course of action you decide to take. It is about helping you to understand both your rights and responsibilities so you can make informed choices about the problems you face.
We will explain what information we record about your issues and will not share any of your personal details without your permission.
We value diversity, promote equality and challenge discrimination in all that we do. We respond to an individual's needs without regard to their age, gender, sexual orientation, disability, race or religion.
- Universal Credit : Our Help to Claim serviceOctober 29, 2019Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment. Help to Claim is a dedicated service from Citizens Advice. It’s free, independent, confidential and impartial. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your first Jobcentre appointment. Please call us on 01892 600161 to leave a message and we will call you back to see how we can help you. You can read our online advice on Universal Credit at any time: https://www.citizensadvice.org.uk/benefits/universal-credit/ You can also contact an adviser through our free national Help to Claim phone service: England: 0800 144 8 444 Advisers are available 8am to 6pm, Monday to Friday. Share this page:...
- Our main office is moving!February 12, 2018Whilst we continue to be available 5 days a week at the Gateway, our main office is moving from Vale House in Clarence Road on Monday 26th February to the ground floor of Monson House in Monson Way for pre-booked appointments. In addition, we continue to offer advice at Greggswood Medical Centre and Rowan Tree GP surgery every fortnight on Wed afternoons as well as St Andrews Medical Centre in Southborough on Friday afternoons fortnightly. Once a month we are in Pembury library on last morning Tuesday of the month. Share this page:...
Email is a great way to get information or advice that you don’t need straight away.
Call us in Tunbridge Wells on 01892 600161. Just remember to check with the person who pays the bill.
Call the National CitA 03448 487978. Just remember to check with the person who pays the bill.