Phone: 01892 600161

Welcome to Citizens Advice
Tunbridge Wells & District

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Tunbridge Wells and District Citizens Advice is informative confidential independent impartial

We provide the advice people need for the problems they face. We offer information and advice on a wide range of issues to those living or working in the Tunbridge Wells area.

Our service is free, confidential, independent and impartial. We will not judge you, persuade you or tell you what you should do. We will listen, explain all the options available to you and advise you on the course of action you decide to take. It is about helping you to understand both your rights and responsibilities so you can make informed choices about the problems you face.

We will explain what information we record about your issues and will not share any of your personal details without your permission.

We value diversity, promote equality and challenge discrimination in all that we do. We respond to an individual's needs without regard to their age, gender, sexual orientation, disability, race or religion.

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Latest News and Current Projects

Tunbridge Wells and District Citizens Advice News, Events and Current Projects

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Here in the @CA_TWaD office we are supporting the Nourish 12 days of Christmas. Whilst opening your chocolate advent calendar please think about making a donation to someone in need over Christmas: Donations can be taken to @imacharityshop on Crescent Road.

Every year @CitizensAdvice helps millions of people with different kinds of problems. Yet many of the problems we see could be prevented.

This #GE2019 we’re calling for all parties to take action so that fewer people face the same problems in the future http://bit.ly/36G013J

Not sure about something you bought in the #BlackFriday sales? Even though prices are reduced, your consumer rights are still fully protected.

Our advice can help if you’ve changed your mind about a purchase http://bit.ly/2pKYadm

Have a question?

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Email is a great way to get information or advice that you don’t need straight away.

01892 600161


Call us in Tunbridge Wells on 01892 600161. Just remember to check with the person who pays the bill.

03448 487978


Call the National CitA 03448 487978. Just remember to check with the person who pays the bill.